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Technical Support Contact Form

Fill out the form and a member of the ION technical support team will promptly respond to your inquiry. Alternatively, scroll down for phone and e-mail contact information.

Fields marked with * are required.

   First Name
*

   Last Name
*

   Company
*
   Country
*

   Phone with Area and/or Country Code
*
   E-mail
*
   Product Serial Number
  

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  SA5600 Secure Appliance

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  PRIISMS

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  SM110 Secure Modem

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  ION Secure 5500

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  ION Secure 3500

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  ION 3200 Secure Appliance
(aka Sentinel 2000, Sentinel Senior, S2KS)

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  ION 3100 Secure Appliance
(aka Sentinel, Sentinel 2000, Sentinel Slimline, Slimline Junior, S2K, MicroFrame)

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  ASG Guard

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  ASG Guard II

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  ASG Defender

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  Other

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*
Brief description of problem.

*How do you prefer we get in touch with you?

  Phone or E-mail
  Phone only
  E-mail only

* Do you currently have a SecureCare support contact with ION?

  Yes
  No
  No, and I would like more information about ION's support contracts

Via Phone

Toll-Free (United States)
+1 (800) 722-8986

International
+1 (908) 546-3900, Option 8

Via E-mail

Support: support@ion-networks.com

Via FAX

United States & International
+1 (908) 546-3901

Standard Support Hours

8:30 AM - 5:30 PM United States, Eastern Standard Time
Monday - Friday