
The ION SA500 appliance offers secure, robust IP connectivity in a very small package.See a demo >

With its low price point and drop-in deployment model, the ION SA500 is the ideal choice for service providers that remotely service Customer Premise Equipment (CPE).
ION SA500 allows service providers to reduce the high cost of field service delivery, as well as leverage Network Operations Center (NOC) tools to deliver the latest patches and proactive monitoring services. Service providers gain increased efficiencies, while customers (large and small) benefit from improved service levels.
Ideal Choice for Small-to-Medium Business (SMB) Deployments
With its purpose-built design and low price point, the ION SA500
is the smart alternative to traditional VPN and IPsec solutions
for the remote management of popular SMB products, such as:
Avaya IP Office and Business Communications Manager (BCM).
Simplify Patch Delivery
Avoid the hassle of dial-up patch delivery or field upgrades. Deliver
patches quickly and easily over a secure IP connection.
Drop-in Deployment
Just set the IP address and the ION SA500 will automatically launch
a secure Services SSL VPNTM connection to the service provider’s
NOC. No special configurations or firewall changes are necessary.
Centrally Managed
Using the ION PRIISMS software, service providers can easily access and
manage customer sites with an easy-to-use online interface
Flexible & Scalable
The ION SA500 is designed to scale with your services business.
Use for installation and Moves, Adds, Changes (MAC) today and for
proactive monitoring services tomorrow.
Highly Secure
Security features, including: encryption, multi-factor
authentication, activity logging, and an embedded firewall ensure
customer networks are protected.
Truck Roll Elimination & Faster Customer Response
The average field service visit (or “truck roll”) costs a service provider $350. These costs can add up quickly, especially if several visits per year are required.
Given today’s demanding service level requirements, Internet connectivity to customer sites is a necessity. However, traditional VPN and IPsec solutions can introduce unnecessary cost and complexity. The ION SA500 offers an inexpensive, easyto- deploy alternative.
With the ION SA500, service providers can easily complete tasks that previously required a field service visit, including: installation, patch delivery and Moves, Adds, Changes (MAC). Service providers may further increase efficiencies by using the ION SA500 to leverage centralized Network Operations Center (NOC) tools and engineering resources to remotely troubleshoot issues and quickly restore services.Overall, the ION SA500 lets service providers deliver faster response to customers, while being more cost effective than ever before.
Easily Add New Services
The ION SA500 is designed to deliver a wide range of remote services, from simple administration to sophisticated monitoring and management. For that reason, the ION SA500 is an ideal solution for service providers looking to grow their services business and customers who want the flexiblity to add additional services in the future.
Read more about ION SA500 Service Access Point
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